DESIGNER / WRITER / MAKER
UI / UX Design
BobaFast
Website concept

WHAT IS IT? Service will be located in Charlottesville, VA. “Cville”
as locals call it is a college town. A pocket of urban, liberal, hippie, hipster, professional mix tucked away in the rolling foothills of the Blue Ridge Mountains. Downtown Charlottesville is a (very) small area with a (tiny) pedestrian main thoroughfare. It’s a nice mix of trendy and southern with a pretty diverse community.
Delivery Radius – Downtown Cville to UVA grounds, cutoff up Rte. 29 after Rio Rd.
STRATEGY:
The focus will be the following target audiences:
Roles
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College Students
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Freelancers
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Parents of young children
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Demographics
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Gender – women and men, women perhaps slightly more than men
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Education – highschool and up
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Occupations – students, young professionals, young parents (both stay at home and working)
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Age – 18-35ish
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Location – downtown Charlottesville, VA area
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Psychographics
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Personality & Attitudes: laidback, fun-loving, adventurous/spontaneous, open-minded
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Values: liberal, group activities, local community, diversity
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Lifestyles: foodtruck aficionados, farmers-market goers, spends afternoons at the park/outside
User Personas

Jenna Chee (19)
College Student
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English major at UVA
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Collects tiny instruments
(ukuleles, harmonicas, etc.) -
Asian Student Union
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“Kawaii!”

Sharmin Navarro (25)
Freelancer
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Freelance content writer
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Goes hiking on weekends
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Hosts monthly chickapig
games at Washington Park -
“Sweet Lovin’”

Lisa Delgado (32)
Stay-at-Home Mom
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Part-time yoga instructor
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Crunchy mom
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Runs a playgroup for Woollen Mills neighborhood families
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“I love DIY!”
USER NEEDS
The website needs to enable the user to:
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Find out if BobaFast delivers to their area
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Order boba online
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Create group ordering options (pay for your own/split orders – i.e. study groups / parents hanging out with kids on playdate)
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Customize flavors / toppings / sweeteners
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See order history and save it to their favorites (create a user account)
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Access a functionally robust mobile site for busy students / freelancers / parents on the go
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Find out more about boba (for the uninitiated)
CLIENT NEEDS
The website needs to enable the client to:
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To sell boba (and offerings) online to be delivered
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Provide a system for order customization
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Present a fun but straightforward ordering experience (aesthetics targeting demographic)
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Communicate quirkiness but at the same time
reliability (aesthetics targeting demographic) -
Create loyalty system that rewards points for
repeat customers to redeeming specials or freebies (boba might be a fun one-time treat, client fear) -
Connect to the community to instill a “local” brand identity (reliability and relatability)
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Communicate affordability
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To explain what boba is to people who have never
tried it before
Wireframes




Visual Mockups



